Students
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Q.How can I get help?
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Q.How do I log on to the IT network?
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Q.Where do I store my files?
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Q.How do I print my work?
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Q.How do I check e-mail from off-campus?
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Q.How do I access the Wireless Network (Eduroam)?
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Q.How can I change my password?
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Q.What computers are available?
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Q.What software is available?
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Q.When can I use the PC facilities?
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Q.How can I check my examinations results?
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Q.Virus Protection?
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Q.How do I learn to use the computer software in Labs?
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Q.Where can I get the latest news regarding IT services?
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Q.What regulations govern my use of IT services?
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Q.What do I do if I receive abusive or harassing e-mail?
Staff
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Q.How can I get help?
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Q.How do I log in to use the computers?
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Q.How can I change my password?
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Q.How do I check e-mail from off-campus?
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Q.Can I connect to IT Sligo services from off-campus?
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Q.What do I need my staff card for?
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Q.Can I connect my own laptop to the network?
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Q.How do I access the wireless network?
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Q.Where do I go for IT help?
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Q.Where can I find contact details?
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Q.Can I have new software installed in the computer labs I teach in?
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Q.What do I do if I receive abusive or harassing e-mail?
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Q.How do I set up voice mail?
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Q.Can I get support for my mobile devices?
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Q.What regulations govern my use of IT services?
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Q.Can I have two accounts on the same system?
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Q.Can I create a personal Web page?
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Q.Can I read my IT Sligo email from any computer?
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Q.How can I set up an email program on my own computer, like Outlook?
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Q.How can I forward my IT Sligo email account to my Google or Yahoo or other email account?
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Q.How do I get a new PC?
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Q.How will computer orders be handled for new staff?
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Q.Can we schedule when our computers will be ordered and when they will be received?
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Q.How will computers be configured?
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Q.What are the steps for ordering a non-standard computer?